As such, users can return the external hard drive to Western Digital for potential repairs within that warranty period.Īll of the solutions from above can be applied to similar issues that some users have: My Passport Ultra comes with a three-year warranty. If none of the above resolutions fix WD My Passport Ultra when it’s not detected, the drive might need repairing. Open the Hardware and Devices Troubleshooter So the issue might be due to one of the USB controllers. Some users have stated that the drive is recognized when they connect it via USB 2.0 slots, but it isn’t detected when connected with USB 3.0 ports. In addition, connect the My Passport Ultra drive with an alternative USB slot. If so, changing the cable will probably fix the issue. It might be the case that the USB cable is faulty. Connect the Drive With Alternative USB Cableįirst, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. How do I fix my WD Passport Ultra not detected? 1. Check the Drive’s File System With EaseUS Partition Manager.Adjust the Path and Drive Letter for WD My Passport Ultra.Plug the My Passport Ultra HDD into the laptop or desktop. Update USB Controller and WD My Passport Ultra Device Drivers.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |